Doubt in TC from Official Guide( Spoiler Alert! Practice test from book)

Unable to use the support/contrast strategy in this one. I know it’s a support with the “:” The managers have a negative image here but I am not really able to get which part to focus on to get the answer for the blank. Please help!

How did you break the sentence , whether its a support or a contrast ?

From what I am able to infer, it looks like a support because of the semi colon. So the manager is unable to recognize reasons of conflict. This tolerance for conflicts prevents …?
I’m stuck here. It’s not falling in place

The main idea before the colon is of preventing conflict ; so, how will you convey the same message in the idea after the colon ?

How did you infer that the main idea before the semi colon is of preventing conflict? What I inferred was that the main idea before the semi colon points to the inability of managers to recognize the reason of conflicts.
I know this question can fall under the category of previously referenced strategy and the answer will be conflict( a synonym of it from the choices) But I am unable to arrive to this conclusion logically. I struggle with the previously referenced strategy. Any suggestion on how can I improve this?

They mentioned authoritarian and democratic (Two contrast things) then said autho. are unable to understand what prevents conflict in demo. !

Got it, Thanks! Is it okay to say that this question can fall under that category of previously referenced ?

Can’t say, have been a long time since I looked at the strategies , Currently, I just try to find support/contrast without diving deep into the specifics!