Hey! I had an issue with my payment. For some reason it failed. Now it shows that my subscription is active till next month but the payment failed. I entered the card details again but nothing has been deducted from my account and hence I can’t access the material. My GRE is really close and I need the material. Is there a way to force the subscription to charge the card?
I have already paid for the subscription using this card multiple times before. This happened once before and it was resolved when I entered the details again. The issue now is the website will try charging the card after some time. But I don’t know how much time. So I just wanted to check if there is any way to make them charge your card
The problem is that the RBI introduce new laws for recurring transactions and it give rise to the issue that you’re facing. Calling your blank and giving them the go-ahead with your transaction will in most cases resolve this issue.
Ohh alright I got it. However, I really need only another month’s subscription as I will be done with my GRE. So i don’t really need a recurring payment. Just need it to debit one more time. It says it will retry but I’m just not sure after how much time. I have already updated the payment method.